Medical needs of the client are evaluated by personally speaking with the client/family/RN Case Manager or by reviewing medical records
A Senior Journey communicates with any healthcare provider that would enable better identification of all medical needs of the client.
A determination is made about what level of care and what type of facility would be most appropriate.
The client’s financial situation is reviewed to determine what is affordable.
Geographical preference is taken into consideration when finding the appropriate setting.
A Senior Journey will present options to the client and family that meet their medical, social, geographical and financial requirements.
Support is provided to the family throughout their decision-making process.
Provide resources regarding: home health, home care, hospice, geriatric case management, fiduciary, elder law attorney, movers, downsizing/packing, pet sitting, and physicians/nurse practitioners that make house calls.
Provide list of frequently asked questions prior to touring the facilities.
Coordination is provided with Social Workers and RN Case Managers to arrange services, required paperwork and equipment for client’s discharge and transfer to the chosen facility
A Senior Journey provides personal follow-up in homes and centers after placement.