Privacy Policy

Effective date: PENDING: effective date, set at go-live.

A Senior Journey, LLC ("A Senior Journey", "we", "us" or "our") operates the aseniorjourney.com website (the "Website"). This policy explains what information we collect when you use the Website, how we use it, when we share it, and the choices you have. By using the Website, you agree to the collection and use of information as described here.

Information Collection and Use

We collect a few kinds of information so that we can answer your questions, send you what you ask for, and improve the Website.

Personal Data

When you fill in our contact form or ask for our cost guide, we ask for information that can be used to contact you. This may include:

• Your name
• Your email address
• Your phone number
• Anything you choose to tell us about your loved one's situation, and how you prefer to be contacted
• The page you were reading when you asked for the cost guide

Usage Data

We also collect information about how the Website is used, such as the pages you visit, how long you spend on them, the type of browser and device you use, and your general location based on your internet connection. This information does not include your name, email address or phone number.

Cookies and Browser Storage

Cookies are small files stored on your device. We use cookies and similar technology for the following purposes:

• Analytics cookies, which count visits and show us how people find and use the Website
• Advertising cookies, which tell us whether someone who clicked one of our online ads went on to contact us
• Security technology, which helps our forms tell real visitors from automated programs
• Browser storage, which remembers whether you have closed or already asked for the cost guide, so the offer does not keep appearing

You can set your browser to refuse cookies or to tell you when a cookie is being sent. If you refuse cookies, some parts of the Website may not work as intended.

Use of Data

A Senior Journey uses the information we collect to:

• Answer your questions and call or email you back
• Send you the cost guide you asked for
• Help your family find suitable care for your loved one
• Understand how the Website is used, so that we can improve it
• Measure whether our online advertising works
• Keep our forms free of spam and misuse

We never sell your personal data.

Transfer of Data

Your information may be stored and processed on computers operated by our service providers, which may be located outside the state of Arizona or outside the United States. We take reasonable steps to make sure your information is handled securely and in line with this policy wherever it is processed.

Disclosure of Data

Helping Your Family

The details you give us are handled only by our own team. We do not pass them to care homes, communities or other businesses. The only exceptions are the service providers described below, who help us run the Website, and the legal requirements listed next.

Legal Requirements

A Senior Journey may disclose your information if we believe in good faith that it is necessary to:

• Comply with the law or a valid legal request
• Protect the rights, property or safety of A Senior Journey
• Prevent or investigate possible wrongdoing connected with the Website
• Protect the personal safety of the people we help, visitors to the Website or the public

Security of Data

We take reasonable steps to protect your information, and only the people who need it to help your family can see it. No website, email system or method of storage is completely secure, so we cannot guarantee that your information will never be exposed.

Service Providers

We use trusted companies to host the Website, protect our forms from spam, and send and receive email. These service providers can access your information only to perform these tasks for us and may not use it for any other purpose.

Analytics

We use Google Analytics, a web analytics service from Google, to understand how the Website is used. Google may use the information it collects to collect information about your visits to the Website and to other websites over time. You can stop Google Analytics from collecting information about your visits by installing Google's opt-out browser add-on. Google explains how it uses this information on its page about sites that use Google services.

Do Not Track Signals

Some browsers send a Do Not Track signal. The Website does not change how it behaves when it receives one.

Links to Other Sites

The Website links to other websites, such as government benefit programs and local resources. We do not control those websites and are not responsible for their content or privacy practices, so please review the privacy policy of every site you visit.

Children's Privacy

The Website is meant for adults and is not directed to anyone under the age of 18. We do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.

Correcting or Deleting Your Information

You can ask us to correct or delete the personal information you have given us at any time by contacting us using the details below.

How Long We Keep Your Information

The information you send us is kept in our email records for as long as it is useful for helping your family and for our normal business records. You can ask us to delete it at any time.

Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will post the new version on this page and update the effective date at the top. Please check this page from time to time for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By phone: (520) 870-0962
• By email: amanda@aseniorjourney.com